FAQs

How to reorder

It’s easy. Go to your Leap Account page, view a previous order. You can now click on the link ‘Order Again’. This will populate the shopping cart for you with items you previously ordered.

Website Security

We use SSL 3.0 (Secure Socket Layer) technology to secure your details online.

This technology is very secure and provides excellent protection when shopping online.

All Credit Card Payments are Secure Payments via our Secure Pay or Pay Pal Secure Hosted Payment Page.

We do not capture or store your credit card details giving you additional security.

Refund Policy

Should you wish to return your order, due to damage or incorrect goods shipped please notify us within 7 days of purchase. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Only unopened goods will be refunded. Refunds will be processed promptly and payment made via EFT. Due to the nature of these goods we cannot refund items which you have changed your mind over. Please ensure you check your order carefully before proceeding to check out. All refunds are made at the discretion of www.blackleopardskincare.com. Black Leopard will pay for the return postage of incorrect or damaged orders only.