Shipping and Returns

Shipping Fee

– For orders delivered to an Australian address:
– Free standard delivery where the order subtotal is $150 or greater
– Flat Rate Standard $10 where the product subtotal is less than $150
– Express $15 where the product subtotal is less than $150

For International orders:

– Flat rate $20 – International orders may incur import taxes or duties

Delivery

Where the order is to be delivered to an Australian address via Standard Shipping, Black Leopard will:

– Use reasonable endeavours to deliver the order within ten working days (Monday – Friday, excluding official public holidays) from the date the order was submitted by you;

 

Returns

Should you wish to return your order, due to damage or incorrect goods shipped please notify us within 7 days of purchase. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Only unopened goods will be refunded. Refunds will be processed promptly and payment made via EFT. Due to the nature of these goods we cannot refund items which you have changed your mind over. Please ensure you check your order carefully before proceeding to check out. All refunds are made at the discretion of www.blackleopardskincare.com. Black Leopard will pay for the return postage of incorrect or damaged orders only.